Emergency

Emergency number

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The Dutch Emergency Number is “112” which is an all-encompassing emergency number for cases where lives are in danger. Firefighters, the Police and ambulances are all connected to this number. If it’s not a medical emergency, you should contact your family doctor.

Family doctor outside of regular office hours

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The Maastricht & Heuvelland Medical Post (Huisartsenpost Maastricht & Heuvelland) is there for people who need urgent medical attention outside of their regular doctor’s office hours. TheHuisartsenpost is also available to patients who are temporarily living within its care radius.

If you need medical help outside the normal working hours you should call the Huisartsenpost on 043-387 77 77. Have your personal information ready. The doctor’s assistant will ask for the following details:

  • Your name, address, date of birth and phone number
  • Information about your health insurance
  • Personal identification
  • The names of any medication you are using

They will then decide whether you should get immediate medical help at the Huisartsenpost or if you should wait until your family doctor opens the following day. The Huisartsenpost is located next to the Emergency Room (Spoedeisende Hulp) of Maastricht University Hospital (azM). Follow the traffic signs to ‘azM Spoedeisende Hulp’. For more information about the Huisartsenpost, such as opening hours, visit their website.

treatment cost

In the Netherlands you will be treated regardless of your insurance and you are able to use any European Insurance. If you have Dutch health insurance the price depends on your coverage and your so called “own risk” (eigen risico)(the amount you have to pay yourself per treatment). The lower your “own risk” is, the less expensive your medical bill will be and vice versa. The bill for this is always sent afterwards and it can take a long time before it gets to you. It is not unusual for your bill to be sent 6 months after treatment. There are different methods and conditions of payment available.

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